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Focused Forward
Our work

Built from scratch. Built to fit.

CRMs, booking engines, AI service desks, SaaS platforms and field tools, each engineered around a real operation instead of a template.

Switchback CRM sales pipeline board with membership deals and key features
01Custom Web Application

CRM & Member Management

Switchback CRM & Member Portal

A fully customizable platform combining deal pipeline tracking with a client membership portal. Unlike rigid commercial CRMs, every stage, field and permission adapts to the business, with no seat-license limits.

  • Fully customizable architecture
  • Visual deal pipeline
  • Secure membership portal
  • Custom automation engine
  • Next.js
  • Node.js
  • PostgreSQL
  • Automation engine
Podaima Performance weekly class schedule showing booked members, open spots and full sessions
02Custom Web Application

Gym Scheduling & Booking

Podaima Performance

A custom scheduling and operations platform for Podaima Performance that automates member bookings, trainer schedules and facility capacity in real time across multiple locations, with automated reminders and live reporting.

  • Conflict-free scheduling engine
  • Member self-service booking
  • Automated SMS & email reminders
  • Attendance & capacity dashboard
  • React
  • Node.js
  • SMS & email
  • Real-time updates
Sonar Desk dashboard showing AI-answered calls, part searches, drafted quotes and supplier portal health
03Service Desk AI

Parts & Calls Automation

Sonar Desk

An AI service desk that answers incoming parts calls, searches multiple supplier portals in seconds and drafts quotes automatically, giving staff live customer, call and portal monitoring from one dashboard.

  • AI call answering & routing
  • Multi-portal part search
  • Automated quote drafting
  • Live call & portal monitoring
  • LLM agent
  • Telephony
  • Web automation
  • Next.js
Ottory social media dashboard with weekly content calendar, performance stats and AI post ideas
04SaaS Platform

Social Media Management

Ottory

A scalable multi-channel social media management SaaS that helps small businesses plan, create and publish content everywhere, with AI post ideas, a drag-and-drop calendar and clear engagement analytics and trends.

  • AI-generated post ideas
  • Multi-platform content calendar
  • Automated publishing queues
  • Engagement analytics dashboard
  • SaaS architecture
  • Social APIs
  • AI content
  • Analytics
Waterfall flowing into a forest stream
05Custom Web Application

Watershed Project Management

Pintails

A specialized environmental project management application that coordinates watershed conservation initiatives, field data collection and milestone tracking, giving field teams, managers and funders one clear view of progress and impact.

  • Multi-project milestone tracking
  • Field-ready data collection
  • Stakeholder & grant reporting
  • Centralized compliance records
  • Next.js
  • Mapping
  • Offline forms
  • Reporting
Let's build together

Have a project like these in mind?

Book a free 30-minute discovery call. It's a working conversation, not a sales pitch. We'll look at where your team is losing time and map the smallest useful next step.

  • Free, no-obligation call
  • Reply within one business day
  • Data hosted in Canada