WHAT'S COMING UP

Focused Forward Presents:
The Efficiency Lab
What: Join us in person to boost your MB biz with AI, automation, and custom apps for next-level efficiency!
When: Friday, Feb 27 from 2pm to 4pm CST
Where: Manitoba Electrical Museum
680 Harrow Street, Winnipeg, MB R3M 3A3
THE LATEST
NEWS AND INNOVATION
Focused Forward is coming to MB Tech Week! Register today and visit us at our booth!
SMART DATA.
SMARTER SOLUTIONS.
We are a digital automation consulting firm that simplifies work, improves outcomes, and supports sustainable growth. We cut through complexity by making data useful, breaking down silos, and enabling meaningful communication across teams and systems.
What: Join us in person to boost your MB biz with AI, automation, and custom apps for next-level efficiency!
When: Friday, Feb 27 from 2pm to 4pm CST
Where: Manitoba Electrical Museum
680 Harrow Street, Winnipeg, MB R3M 3A3
Focused Forward is coming to MB Tech Week! Register today and visit us at our booth!

FOCUSED FORWARD PRESENTS:
The Efficiency Lab
TRUSTED BY TEAMS READY TO MOVE FORWARD
The Companies We're Proud To Work With
WHAT WE DO
Bridging Creativity With Innovative Solutions
Automation & AI
The Heavy Lifting
Custom AI Agents & Bots
Build autonomous systems that handle support, qualify leads, and retrieve data instantly.
Workflow Automation
Build autonomous systems that handle support, qualify leads, and retrieve data instantly.
Process Optimization
Redesign workflows to remove bottlenecks and scale without friction.
Dragonfly CRM
The Command Center
Custom CRM Development
Build a CRM system you fully own and control — tailored to how you actually sell, with every touchpoint tracked, follow-ups automated, and complete visibility into deals.
Pipeline Management
Design pipelines that surface opportunities and move deals forward automatically.
Relationship Tools
Integrate communication and tracking so nothing falls through the cracks.
Web Solutions
The Growth Engine
Custom Applications
Build full-stack apps that modernize legacy systems and solve problems off-the-shelf software can't.
Smart Sites
Create revenue engines with integrated CRM and AI lead capture that work 24/7.
E-Commerce
Deploy stores that convert browsers into buyers with smart recommendations and seamless checkout.
Digital Marketing
The Visibility Blueprint
Social Media Management
Build consistent presence that engages your audience and drives conversions.
Ottory
Leverage Ottory, our AI-enabled social media tool to easily maintain brand consistency across all platforms.
Content Strategy
Create content that answers customer questions, positions you as the authority, and turns visitors into qualified leads over time.
The Focused Process
Our Methodology
When technology is built without considering the humans using it, clarity disappears.
Teams create workarounds. Reporting becomes manual. Decisions take longer than they should.
Automation doesn’t solve this on its own. Clarity does.

Many organizations automate unclear or inefficient processes — which only makes problems happen faster.
At Focused Forward, we start by understanding how work really happens. We identify where friction exists, what decisions need better support, and where technology can genuinely help.
Only then, do we design and build systems.
Our Approach
The Focused Forward Model
We Fix The Process Before We Touch The Technology
Technology that serves the work
— not the other way around
1.
UNDERSTAND
We map real workflows, not ideal ones. This creates a shared understanding of where clarity is missing.
5.
SCALE
Building a foundation for your future growth — solutions that adapt, expand, and strengthen as your business moves forward.
3.
BUILD & ENABLE
We apply automation and AI carefully, ensuring teams understand and trust the systems they use.
4.
SUPPORT
We stay engaged beyond launch, adapting solutions as your business evolves and ensuring your team has what they need to succeed.
2.
DESIGN
We align systems with people, decisions, and outcomes — not software limitations.
Dragonfly CRM
Our next gen CRM — built to connect your data, your teams, and your customers all in one place.

Web Design
More than just a website — it's your digital handshake. We deliver first impressions that connects who you are with who you serve.

Microsoft Power Platform
The platform that connects everything you already use. Your existing tools — Supercharged.
From data to apps to workflows — Power Platform brings it all together.

AI & Automation
Automation that actually understands your workflow — not just replaces it.
Smart systems built for the way your business operates.


OUR TECHNOLOGY
APPLIED PRACTICALLY

MEIA
Dragonfly CRM
MEIA needed to manage member relationships, track engagement, and coordinate programs across Manitoba's environmental sector.
Focused Forward built a custom Dragonfly CRM tailored to MEIA's unique workflows — tracking member organizations, managing program participation, and coordinating initiatives across communities.

UCN
Custom Learning Platform
Students in remote Northern Manitoba needed digital training, but inconsistent internet made standard platforms unusable.
Focused Forward developed a custom Power Apps training platform with full offline capability, interactive Microsoft tool modules, and an intuitive admin dashboard — removing barriers to education and giving UCN full control without ongoing technical dependency.

Spearmint HR
Website & Graphic Design
Spearmint HR's digital presence wasn't reflecting the caliber of service they delivered, limiting their ability to connect to their audience.
Focused Forward delivered a complete website redesign paired with custom graphic design that elevated Spearmint's brand and aligned with their professional positioning.

Prairie Rail Solutions
Smart Site
Prairie Rail Solutions built their reputation on integrity and precision in railway construction, but their digital presence wasn't attracting the quality clients and top-tier talent essential to their continued growth.
Focused Forward designed a smart site that does more than inform — it establishes credibility, communicates expertise, and converts the right audiences.
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