
Dragonfly CRM
Dragonfly CRM
NextGen CRM
—helping your business
adapt, track, and connect
with customers effortlessly.
A smoother road to
growth for Canadian business.

Solutions
Dragonfly CRM
Built for a Customer-First World
Creating personalized,
customer-centric experiences
isn’t optional — it’s your edge.
That’s where Dragonfly, the CRM from Focused Forward, transforms your strategy.
Built as a Next Generation CRM
Dragonfly is more than just a CRM — it’s your connected, customizable command centre.
Offering:
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NextGen CRM — Connecting All Your Data
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Highly Customizable — Tailor workflows to fit your business
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Microsoft Ecosystem-Ready — Built to work within what you already trust
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PowerApps Integration — Access 1,000+ connectors including:
QuickBooks, SharePoint, SQL Server, Excel, Oracle, Dynamics AX, OneDrive for Business, Microsoft 365
Understand and Align Around Every Customer
To be truly customer-centric, you need to understand who your customers are — and how, when, and why they engage.
Dragonfly centralizes that data to give your team a single source of truth.
From Insight to Action, Fast
With Dragonfly CRM, your business can:
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Deliver more relevant, personalized experiences
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Align sales, marketing, and support teams
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Drive decisions through real-time customer insights
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Grow lasting, profitable relationships
One CRM. Infinite Connectivity. Smarter Business.
See what Dragonfly
can do for you.